The questions answered yesterday focused on the security concerns regarding customers’ personal information and credit card data. Sony assured that they are working with law enforcement on the matter and insisted that all personal and credit card data was encrypted. However, they did note that although they have no current evidence to suggest that the encrypted credit card information was taken, they also cannot rule out the possibility.
The second batch of questions and answers posted today address some of the less threatening issues such as whether certain game data and history will be lost. On that front, Sony assures that no game trophies will be lost and that they will be re-synced when the network comes back on. Histories and friends lists also will remain intact. Sony is also evaluating a “goodwill gesture” for its PSN users to show its appreciation for their extraordinary patience.
